Replying is Easy.
Use PossumChat.

We’ll answer your customer queries instantly, 24/7.

Create an Account

Customer Query

Customer is looking for assurance before committing to the purchase.

Instant Engagement

PossumChat replies instantly, 24/7.

Instant Sales

Customer feels assured and buys. It’s that simple!

We’re delivering better customer experience.

PossumChat offers instant replies, 24/7 across these popular chat services. Close sales or resolve customer issues faster than humanly possible.

  • Lazada Seller Chat
  • Shopee Seller Chat
  • Carousell
  • Facebook
  • Telegram
  • Whatsapp

Automation for every size and need.

PossumChat caters to all seller sizes and needs. Prices are inclusive of server costs and hosting fees.

Frequently asked questions.

What is the difference between PossumChat Basic and PossumChat Smart?

PossumChat Basic ($10) is like an answering machine service. It’s great for businesses owners looking to rest past office hours and not have their seller ratings drop.

PossumChat Smart ($99) is smarter and replies based on the customers question, potentially able to instantly resolve customer’s query and secure additional sales. It’s exceptionally useful during mega campaigns, when sales query could surge 30X, making it not possible for a human to reply fast enough.

You’ll have to buy additional bots. While you don’t save of monthly fees, you can share knowledge base and greatly reduce the training cost for PossumChat Smart bots.

Lazada and Shopee sees the bot reply as a human reply, instead of their auto reply. This helps boost your chat ratings and response time.

No we do not collect data beyond the purpose of providing chat service. When you delete the account, all data will be deleted too.